Terms of Use

Introduction

Welcome to Volynqora.shop ("Website"). By accessing or using this Website, you agree to be bound by these Terms of Use ("Terms"), our Privacy Policy, and any other policies referenced herein. If you do not agree to these Terms, please do not use this Website.

These Terms constitute a legally binding agreement between you and Volynqora, operating as a custom murals and wall art service based in Australia. The terms "we," "us," and "our" refer to Volynqora, while "you" and "your" refer to you, the user or client of our services.

Services Description

Volynqora provides custom murals, wall art, and related artistic services for residential, commercial, and public spaces. Our services include, but are not limited to:

• Custom mural design and installation
• Wall art creation and installation
• Digital art design for printing
• Consultations and concept development
• Project management for artistic installations

All services are provided subject to these Terms and any specific agreements made in writing between you and Volynqora.

Account Registration and User Submissions

Some areas of our Website may require registration or may otherwise ask you to provide information to participate in certain features or to access certain content. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Website, or any features at all.

If you register for an account:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You agree to notify us immediately of any unauthorized use of your account
• You agree that we may, at our sole discretion, terminate or suspend your account with or without notice

When submitting information, materials, or content to us (including project details, reference images, etc.), you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media, provided that we will keep confidential any personal information or project details not intended for public viewing.

Intellectual Property Rights

Our Intellectual Property:

All content included on this Website, such as text, graphics, logos, images, digital downloads, data compilations, software, and audio and visual materials, is the property of Volynqora or its content suppliers and is protected by Australian and international copyright and other intellectual property laws.

Client Materials and Commissioned Works:

Unless otherwise agreed in writing:

• Ownership of the physical artwork will transfer to you upon full payment
• Volynqora retains copyright and reproduction rights to all works we create
• We may use photographs of commissioned works for portfolio, marketing, and promotional purposes
• You grant us the right to sign our work and to be credited when the work is displayed or reproduced

Prohibited Uses:

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit any of the materials on our Website without our express written consent, except as follows:

• You may store files that are automatically cached by your web browser for display enhancement purposes
• You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

Project Process and Client Obligations

Project Consultation and Agreement:

Before commencing any project, we require:

• A completed quote request form or detailed project brief
• A written agreement outlining project scope, deliverables, timeline, and payment terms
• An initial deposit as specified in the agreement

Client Responsibilities:

As our client, you agree to:

• Provide accurate and complete information about your project requirements
• Respond to communications and provide feedback in a timely manner
• Ensure the installation space is accessible, properly prepared, and safe for our artists to work
• Secure any necessary permissions, permits, or approvals required for the installation
• Make payments according to the agreed schedule

Changes and Revisions:

Our project agreements typically include a specified number of design revisions. Additional revisions or substantial changes to the agreed project scope may incur additional charges. All changes must be requested in writing and confirmed by us before implementation.

Payment Terms

Pricing:

All prices are quoted in Australian Dollars (AUD) and are subject to applicable taxes. Due to the custom nature of our work, pricing is determined on a project-by-project basis.

Payment Schedule:

Unless otherwise specified in our agreement:

• A 50% non-refundable deposit is required to secure your project and begin design work
• The remaining balance is due upon completion of the project and before final delivery or installation
• For large projects, we may establish milestone payments

Payment Methods:

We accept payments via bank transfer, credit card, and other specified payment methods. All payment details will be provided in our invoice.

Late Payments:

Payments not received by the due date may result in:

• Suspension or delay of ongoing work
• Application of late payment fees
• Retention of any completed work until payment is received

Cancellation and Refund Policy

Please refer to our Return Policy for detailed information on cancellations, refunds, and returns.

In brief:

• The initial deposit is non-refundable as it covers design work and project preparation
• Cancellation charges may apply depending on the stage of the project and costs incurred
• Custom-made items cannot be returned unless they are defective

Warranties and Disclaimers

Our Warranties:

We warrant that:

• Our services will be performed with reasonable care and skill
• Our materials will be of satisfactory quality
• We will comply with all applicable laws and regulations

Disclaimer:

To the maximum extent permitted by law:

• The Website and all content, materials, information, services, and products included on or otherwise made available to you through this Website are provided on an "as is" and "as available" basis
• We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, services, or products included on or otherwise made available to you through this Website
• We do not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components

Limitations:

Natural variations in handmade artworks are part of their unique character. Minor variations in color, texture, and finish between the final artwork and digital mockups or samples are not considered defects.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Volynqora, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website or our services
• Any conduct or content of any third party on the Website
• Any content obtained from the Website
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for any claims arising from or related to these Terms or your use of our services shall not exceed the amount you have paid to us for services in the six months preceding the event giving rise to the liability.

Indemnification

You agree to indemnify, defend, and hold harmless Volynqora, its directors, officers, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account or your use of the Website or our services.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Victoria, Australia.

Changes to Terms

We reserve the right to modify these Terms at any time. All changes will be effective immediately upon posting to the Website and will apply to all access to and use of the Website thereafter. Your continued use of the Website after the posting of revised Terms means that you accept and agree to the changes.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.